Payment from individual client is only collected when course is confirmed to start while corporate clients are billed a week after course completion. There is ample time for learner to consider carefully before making the payment. Refund is given if the course applied for is rescheduled and learner is not able to attend at other available schedules. For corporate clients, it occurs when an appeal for training grant is approved after full fees have been paid. In other cases, refund is considered on a case-by-case basis. If due to valid reasons learner is not able to attend the training, there are other schedules and courses that learner can consider to transfer to. However, such transfer may not be feasible if less than a week’s notice is given.

You may wish to refer to WDA’s Career Pathway to help you in charting your personal development plan at the SSG/WSG website. Please do not hesitate to contact us at tel 67375761 during office hours if you need assistance.